In response to statewide efforts to enshrine data protection in California, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), organizations are revisiting the efficacy of their Data and Information Governance programs. Laws and regulations vary by industry and company size but each intend to protect consumer’s personal data by prescribing technical and governance standards backed by stiff penalties for non-compliance.
However, directives on how you may use your customer’s data or any other information you store doesn’t necessarily have to be burdensome. In fact, these new guardrails present numerous opportunities to implement better governance, monetize the lifecycle of information assets and foster trustworthy relationships that can actually enhance the customer experience.
ALL OF OUR CCPA ENGAGEMENTS INCLUDE:
- Data and resource mapping
- Conducting gap and risk assessments
- Establishing governance with clearly defined roles and responsibilities
- Domestic and International legal review of privacy and security policies to fit the organization’s risk profile and culture
- Consumer data request and delivery mechanism (including website notices)
- Providing education and training